This page clearly explains how zoya game collects your personal information, why it is used, and how it is kept secure.
Zoya Game ("we", "the platform") deeply respects your personal privacy. This Privacy Policy explains what information we collect when you use our website zoyagame.app, why we collect it, and how we use and protect it.
We believe privacy is a fundamental right. That is why, from the very beginning, zoya game was built following a "Privacy by Design" approach — meaning your data protection is a priority from the ground up, not an afterthought.
This Privacy Policy is built in accordance with international data protection standards (GDPR) and is compliant with Bangladesh's Information and Communication Technology Act.
Zoya Game may collect your information in several ways. The details are outlined below:
a) Information provided at registration:
b) During KYC Verification:
c) Automatically while using the platform:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Date of Birth | Account Creation & Identity Verification | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Notifications & Password Reset | Yes | |
| NID / Passport | KYC Legal Requirements | Yes on withdrawal |
| IP Address | Security & Fraud Prevention | Automatic |
| Betting History | Responsible Gaming Monitoring | Automatic |
Information collected by zoya game is used only for specific purposes — never unnecessarily or excessively. The full list is provided below:
Zoya Game uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
Types of cookies we use:
You can delete or block cookies at any time through your browser settings, though some features may become limited as a result.
Zoya game does not generally share your personal information with anyone. However, it may be shared in the following limited circumstances:
Zoya game uses industry-leading technology and practices to protect your information. Our security framework is multi-layered:
As a Zoya Game user, you have several important rights over your own data. We fully uphold each of these rights:
You can view the information we hold about you at any time. Submit a request to our support team and we'll provide a full data report within 30 days.
If any of your information is incorrect, you can request a correction and we'll update it promptly.
After account closure, you may request deletion of your data, subject to any legal retention obligations.
In certain circumstances, you may request that the processing of your data be restricted.
You may request a download of your data in a standard format (CSV or JSON).
You can unsubscribe from promotional emails or SMS at any time. This will have no impact on your account.
Zoya Game does not retain your data longer than necessary. Below are the retention periods for each type of information:
| Data Type | Retention Period |
|---|---|
| Account Data (Active) | Until the account is closed |
| Transaction History | 5 years as required by legal obligations |
| KYC Documents | 5 years after account closure |
| Log files & session data | 90 days |
| Marketing Communications | Until opt-out or 2 years |
| Inactive Account | Review after 12 months of inactivity |
Once the retention period expires, data is securely deleted or fully anonymized so you can no longer be identified.
Zoya Game strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.
If we discover that a minor has registered using a false age, the account will be immediately closed and all collected data will be permanently deleted.
If you believe a minor is using Zoya Game, please notify us immediately.
Zoya game may update this Privacy Policy from time to time. We will notify you of any significant changes via your registered email or a notification on the platform.
Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised policy.
The date of the latest update will always be shown at the top of this page. We recommend checking back regularly.
For any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:
Here's a quick overview of the measures Zoya Game has in place to protect your privacy.
Every transaction and data transfer is secured with bank-grade 256-bit SSL encryption, keeping your information safe from hackers.
Zoya Game never sells your personal data to third parties. This is an absolute, unwavering commitment.
Our entire system operates in accordance with GDPR, the highest international standard for data protection.
What data we collect and why is clearly explained — no hidden terms.
Any request to view, correct, or delete data will be processed within 7 business days.
Regular penetration testing and security audits are conducted by external experts to identify and promptly address any vulnerabilities.
Your information is completely safe with zoya game. Register now and experience Bangladesh's most trusted betting platform.